Lifetime Warranty

Each piece of KISPER Jewelry is unconditionally guaranteed for life against any damage or wear. We have designed each piece to resist damage and wear but if a defect occurs, we'll send you a new one for free or a full refund.

How to register

To validate your warranty, you will need to supply your ORDER ID #. If you purchased your jewelry on Amazon enter your Amazon Order # (Amazon order ID looks like this: 111-7379296-3700207). If you purchased your jewelry on the KISPER website, please enter the shopkisper.com Order # into that field.

How to find your Amazon order number

It will be located at the top right hand corner of your order. Your Order # for items purchased from shopkisper.com is on your email receipt. You may also look it up by logging in to your account on the website. If the item was a gift, be sure to ask the person who gave it to you for the Order Number so that you can register your warranty.

Returns & Refund Policy

We offer a lifetime warranty on all our items!

To be eligible for a refund or exchange, please register for a warranty and fill out the registration form.

To start a claim, please contact us at info@shopkisper.com and let us know about the issues with your order.