Yes! Our necklaces are covered for a lifetime for any wear and tear.
At KISPER we love providing a seamless and easy return process. To request a replacement or refund, please submit a ticket and our team will respond within 24 hours with a pre-paid return label and instructions.
Yes, we guarantee your jewelry for a lifetime. If you are unhappy for any reason, please reach out to us on the chat or submit a ticket so we can assist you.
The fastest way to exchange your necklace is to return the original and order again in the correct size. This ensures that you receive the necklace you want without any delays.
The standard women’s necklace size is 18 inches. For men, the standard is 22 inches. If you’re looking for a chocker style, opt for the 14 or 16 inch chains.
Our necklaces are coated with an anti-tarnish finish to protect against tarnishing. However, as is with all jewelry, tarnishing is possible when exposed to certain chemicals and perfumes. If your necklace gets tarnished, reach out to our team so we can replace it for you.
The best way to clean your jewelry is by using a micro-fiber cloth and gently polishing it to remove any residue.
We carry both sterling-silver and stainless-steel chains. We have necklaces in both a sparkly silver color as well as a shimmering gold-plated color.
Our jewelry is 100% nickel and lead free which is what most people are sensitive to. However, for individuals who are highly sensitive, we recommend our sterling silver chains which are made of a purer silver.
In most cases, wearing your necklace in the shower will not cause tarnishing. However, some shampoos may contain chemicals that can react badly with your necklace. The chlorine in a pool can also cause corroding over time. Therefore, it’s always recommended to remove jewelry before showering or swimming.