Warranty Policy

At KISPER, we are committed to providing you with chains of the highest quality that stand the test of time. We are proud to offer a lifetime warranty that covers any damage or wear and tear.

How to Make a Claim:

Visit our website at shopkisper.com/claim.

Fill out the claim form, providing your contact information and a brief description of the issue.
To be eligible for a claim, please ensure you have the following:

• Proof of purchase in the form of an order number.
• The original purchase must be returned to us. (We will email you a pre-paid return label once the form is submitted)

 

Our Commitment:

Once your claim is approved, you have the option of choosing either a refund or a replacement for your Italian chain necklace. We will process your request promptly because your satisfaction is our top priority.
For any questions or assistance with the claims process, please don't hesitate to contact our dedicated customer support team. Thank you for choosing KISPER for your jewelry needs.