OUR WARRANTY

WE COVER
YOUR JEWELRY

FOR A LIFETIME

File a Claim

Once the form is submitted, we will email you a prepaid return label for the broken chain. As soon as your return is received, we will mail out your new chain or issue your refund based on your preference.

How to file a claim

Please fill out the form bellow and click submit. Once the form is submitted, we will email you a prepaid return label for the broken chain. As soon as your return is received, we will mail out your new chain or issue your refund based on your preference.

How to find your Amazon order number

It will be located at the top right hand corner of your order. ​ Your Order # for items purchased from shopkisper.com is on your email receipt. You may also look it up by logging in to your account on the website. ​ If the item was a gift, be sure to ask the person who gave it to you for the Order Number so that you can register your warranty.

Question or concerns

Please email us at support@shopkisper.com for any questions or concerns.

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